Please read these Terms & Conditions carefully before purchasing or using any BrainBox Ecom Lab mentorship program or service. By enrolling, you confirm that you have read, understood, and agreed to these terms in full.
BrainBox Ecom Lab ("we", "us", "our") is an e-commerce mentorship and education provider operating through brainboxecom.pro. We offer mentorship programs, coaching services, and educational content related to dropshipping and e-commerce business building.
By enrolling in any BrainBox Ecom Lab program, you confirm that:
Upon successful payment and enrollment confirmation, you will receive access to your chosen plan within 24–48 business hours via the contact details provided during your application. Access is granted to the individual student only and is strictly non-transferable.
Program delivery includes: one-on-one or group mentorship sessions, strategy guidance, access to community channels (Discord/WhatsApp), and any additional resources specified in your chosen plan.
BrainBox Ecom Lab provides education, mentorship, and strategy — we do not operate your business. We do not guarantee any specific financial outcome, revenue target, or return on investment.
Results shared on our website represent real student outcomes but are not typical. They depend heavily on individual effort, available capital, market conditions, niche selection, and other variables entirely outside our control. Past student performance is not a guarantee of your future results.
All prices are listed in USD and are due in full at the time of enrollment unless otherwise agreed. We reserve the right to change pricing at any time without prior notice — however, any confirmed enrollment will be honored at the price originally paid. All sales are subject to our Refund Policy below.
We offer a 30-day money-back guarantee on all plans. To qualify, you must have engaged with the program material and followed the mentorship guidance provided. Please see our full Refund Policy — or click the "Refund Policy" tab above — for complete eligibility criteria and the refund request process.
All course materials, strategies, video content, documents, templates, and resources provided by BrainBox Ecom Lab are our exclusive intellectual property. You may not copy, distribute, sell, re-sell, share, or publicly publish any program content without prior written permission. Violation of this clause will result in the immediate termination of your access without refund and may result in legal action.
Students are expected to engage respectfully within all BrainBox Ecom Lab channels — including Discord, WhatsApp groups, and any live sessions. We reserve the right to remove any student who engages in harassment, spam, hate speech, or any harmful behaviour without refund. We foster a supportive, professional learning environment and expect all members to uphold it.
To the maximum extent permitted by applicable law, BrainBox Ecom Lab shall not be liable for any indirect, incidental, special, consequential, or exemplary damages arising from your use of our services or participation in our programs. This includes, but is not limited to, loss of profits, loss of business revenue, or financial loss arising from decisions made based on our guidance or education.
We reserve the right to update these Terms & Conditions at any time without prior notice. Continued use of our services after any update constitutes your full acceptance of the revised terms. The date of last update is displayed at the top of this document.
These Terms & Conditions are governed by the applicable laws of the jurisdiction in which BrainBox Ecom Lab primarily operates. Any disputes arising under these terms shall first be submitted to good-faith negotiation before any formal legal proceedings are initiated.
For any questions regarding these Terms & Conditions, contact us at [email protected] or via WhatsApp.
BrainBox Ecom Lab is committed to protecting your personal information. This policy explains what data we collect, how we use it, how it is stored, and your rights as a user.
When you apply for our mentorship program or contact us, we may collect the following personal data:
We use the information you provide solely to:
We will never sell, rent, lease, or share your personal information with third-party advertisers, marketers, or data brokers under any circumstances.
Your application data is transmitted securely over encrypted HTTPS connections. Form submissions are processed through Formspree, a reputable third-party form processing service, and delivered to our private, password-protected email inbox. We apply reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
We do not store your credit card or payment information directly — all payments are processed by third-party payment providers with their own security standards.
Our website links to and interacts with the following third-party platforms, each of which operates under its own privacy policy:
We encourage you to review the privacy policies of these platforms independently, as we are not responsible for their data practices.
Our website uses only minimal technical cookies that are strictly necessary for basic functionality. We do not use tracking cookies, advertising cookies, or third-party analytics tools that build behavioural profiles. You can disable cookies entirely in your browser settings without affecting the core functionality of our website.
Depending on your jurisdiction, you may have the right to:
To exercise any of these rights, contact us directly at [email protected] and we will respond within 30 days.
We retain your personal data for as long as necessary to deliver our services and comply with our legal obligations. If you submit an application but do not enroll, your application data is retained for up to 90 days and then permanently deleted. Enrolled students' data is retained for the duration of the mentorship and for a reasonable period thereafter for record-keeping purposes.
Our services are strictly intended for individuals aged 18 and over. We do not knowingly collect, process, or store personal data from anyone under 18. If we become aware that data from a minor has been submitted, we will delete it immediately. If you believe a minor has submitted data to us, please contact us immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be published on this page with a revised "Last updated" date. Continued use of our services after changes are posted constitutes acceptance of the updated policy. We recommend reviewing this page periodically.
For any privacy-related questions, data requests, or concerns, contact us at [email protected] or via WhatsApp.
We stand behind our program with a 30-day money-back guarantee. If you engage with the material and it genuinely isn't working for you, we will refund your payment — no hard feelings. Full eligibility criteria are listed below.
All BrainBox Ecom Lab plans — Starter, Pro, and Elite — come with a 30-day money-back guarantee from the date of enrollment. We believe in what we teach and we're willing to back it up. If you follow the program and aren't satisfied, you are entitled to a full refund within the eligibility criteria below.
To request a refund, follow these steps:
You may also reach us via WhatsApp to discuss your situation before submitting a formal refund request — most concerns can be resolved with additional support.
The Elite Plan involves bespoke, one-on-one strategy work tailored specifically to your business. Due to the intensive nature of this engagement, refund eligibility for the Elite Plan is assessed on a case-by-case basis. Please contact us directly to discuss any concerns before submitting a refund request.
Once a refund is approved, please allow 5–10 business days for the amount to reflect in your account, depending on your payment provider and bank processing times. If you do not receive your refund within this period, contact us at [email protected].
We reserve the right to update this Refund Policy at any time. Any changes will be reflected on this page with an updated date. Enrollments made prior to any policy change will be honored under the terms in effect at the time of purchase.
For any refund-related questions, reach us at [email protected] or via WhatsApp. We aim to resolve all concerns fairly and promptly.